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Time to Think

Online and Face to Face Counselling

Modern life is chaotic, busy and stressful. An 'always-on' culture can leave us drained, disillusioned and despairing. In the midst of constant demands, sometimes we have to take a step back, remove ourselves from the daily grind and take the time to think.

Online Counselling enables you to access counselling at a time and in a place which is convenient to you; either by video on Teams or Zoom, by email, or by instant messaging (IM). This means that it can fit more easily around your work or family commitments, or allow you to gain support if you are in a more remote location.

What sort of issues can be addressed?

Online counselling may be able to help with a wide range of issues, including abuse, anxiety, stress, depression, eating difficulties, loneliness, relationship problems, bereavement, depression, self-esteem, discrimination, and many more.

Not all types of issues can be resolved through online counselling and I will let you know if I think that face-to-face counselling or some other form of support might be more appropriate for you. If this is the case, I will make every effort to help you find a suitable alternative source of support.

If you are under the age of 18, additional considerations regarding confidentiality and safety have to be considered.

How does online counselling work?


We will agree an ‘appointment time’ when we will meet using video or secure synchronous chat (instant messaging or IM). This is usually a weekly meeting, but may be more or less frequent if this suits you better. If we are using email correspondence we will agree a day that you will send me an email, and I will reply after having time to reflect on it. To give sufficient time for this you will need to send in your email at least 48 hours before I send you my reply.


Fees are usually £45 per session: this can be negotiated if your income is limited.


Face to Face appointments:

I am based in Clackmannanshire, and face to face appointments can also be arranged if required.

If you would like further information about online or face to face counselling please use the contact form below to get in touch.

Face to Face appointments

About online counselling

About Online Counselling


In Crisis?

PLEASE NOTE: If you are feeling really depressed or suicidal right now online counselling is not suitable – please contact your own GP or A&E Dept; or visit:

The Samaritans (UK), or

Befrienders International

About Me

Hi, my name is Sue.

I have been involved in counselling for more than 20 years, and am an Accredited Member of the British Association for Counselling and Psychotherapy (BACP).

I have a post graduate Diploma in Person-Centred Counselling. I also have a certificate in online counselling.

I worked in the National Health Service for many years, initially as a health visitor and latterly as a counsellor. This has given me wide experience with adults and children who are coping with major changes, difficulties and crises in their lives, and I can understand the complicated and painful feelings that you may be trying to cope with.

I have also worked as an internal coach for the NHS, helping staff to address work-related difficulties; this helps me to bring a different way of working with people - more solution-focused - helping you to consider where you are, and what you can do to get to where you want to be.

I have a deep respect for the unique value of every human being; a willingness to accept difference, without judgement, condescension or discrimination; and the belief that we all have the ability to change and grow.


My qualifications include:

  • BSc in Nursing and Health Studies

  • Postgraduate Diploma in Person-Centred Counselling

  • Certificate in Coaching

  • Certificate in Online Counselling

  • Accreditation by British Association of Counselling and Psychotherapy

  • CPD modules in Trauma therapy; CBT for anxiety and depression; Acceptance and Commitment Therapy (ACT); Working with Groups; Supervision

Regulatory framework:

As an Accredited Member of the BACP I work within BACP’s Ethical Framework. My membership details and more information about professional ethics can be found on the BACP website: (I am registered as Susan Swift)

I am also registered with the Information Commissioner's Office and comply with requirements for processing of personal data.

About Me

Get In Touch

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